IT Support

Job Reference: HELPDESK
Employer/Agency: Adecco Personnel Limited
Location: Serangoon
Experience: 1 to 3 years
Salary/Package: $3000-$3300
Job Sector: Information Technology
Functional Role: System Admin & IT Support
Date Posted:
Closing Date:

The Opportunity
Adecco is working with an established huge Japanese MNS. They are currently looking for an IT Level 1 Support Technician to support their internal customers in an office environment

The Talent
• Min NITEC/ Diploma in IT or any related field
• Min 3 years’ experience in helpdesk/ IT support
• Experience in L1 incident management and escalations
• Basic knowledge on ITIL Incident Management & Change Management process
• Knowledge on Windows OS

The Job
As DevOps Engineer you will be expected to use IT service management tool for incident tickets management to raise/ check/ update/ close tickets, perform recovery on L2/L3 instructions and apply patches to infrastructure devices

Working hours: 4 working days a week. 12 hours Morning/ Night shift (choose 1) with an extra $300 allowance per month. Morning shift is 8am – 8:30pm, night shift is 8pm – 8:30am.

Next Steps
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Please send your updated resume to [email protected] All shortlisted candidates will be contacted. All the best!

Toh Wen Hui

EA License No: 91C2918
Personnel Registration Number: R1767204
Tel: +65 6697 7881
Email: [email protected]

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