Expedia’s Global Learning Organization (GLO) builds internal communications and training for nearly 4,000 employees who manage Expedia’s relationships with hotels. We also produce training for the hundreds of thousands of hotels who work with Expedia.
We are seeking an experienced and highly-motivated Leadership & Learning Consultant to deliver our leadership strategy for our APAC and global audience. By collaborating with teams across GLO, you will dedicate yourself to three critical activities: delivering leadership and general content; consulting with all leaders to identify their needs, share insights and provide coaching on the implementation of their skills; and design training solutions for complex business problems and challenges.
A clear and logical thinker, you will confidently untangle conflicting needs into clear plans, whether it be leading training content, designing a bespoke session for an offsite or leading an initiative on behalf of multiple teams within GLO.
When it comes to stakeholder conversations, including Directors or HR Business Partners, your credibility needs to stand out, combining your questioning and listening ability with your knowledge of learning and leadership techniques to deliver extraordinary learning solutions in a business context.
Drawing on your experiences in learner preferences, you will work alongside our instructional designers, external vendors and other trainers to deliver training to new and existing leaders, both face to face and remotely, as well as contributing to and cultivating our new digital content.
We are always looking to understand the ‘stickiness’ of our learning. Through the understanding of adult learning theory, you will help us identify the most effective overall learner experience to enable our programs to improve their return and embed newly learned skills.
This role will require a high degree of travel in APAC and key locations in the US and EMEA.
The delivery of all LPS Leadership training, including the standard leadership programs and individual courses, as well as leadership off-sites and summits
The design, delivery or facilitation of ad-hoc management development content
Leading aspects of the leadership strategy delivery ensuring that all relevant GLO partners, including multiple trainers or other functional teams, have clear transparency of upcoming work
Mentoring those needing support, either in training content or in embedding newly learned skills
Fostering the team’s ways of working, acting as a leadership role model and having a full understanding of GLO’s learning products
Building rapport with teams within GLO to support needs of the leadership programs, acting as a subject matter expert and ensuring that all initiatives are clearly prioritized and delivered within agreed timescales
Actively identify, mitigate, resolve or call out any risks, issues, and dependencies that could impact projects
Ensuring all new projects are successfully communicated, working with the Communications & Campaigns team to ensure relevant audiences are updated on what they need to know
Creating and maintaining a GLO Library of materials, and ensuring communication and accessibility of this to the wider team
Providing support where required for other training and projects within GLO
5-10 years HR or managerial experience, with strong learning and development focus
Strong consultancy and partner management
Experience in a broad range of facilitation including train the trainer and virtual delivery
Shown ability to operate at all levels of an organization, including influencing and presenting to senior partners
High degree of competency with adult learning concepts, practices, and procedures including the design of instructor-led training and delivery of content with strong facilitation
Experience of working in a global role within a matrix organization
Passion and integrity with the commitment to excel and deliver extraordinary results
Ability to tackle problems independently and deliver results based on a range of requests
Knowledge & Behavior:
Excellent facilitation and consultancy skills
Shows judgment when analyzing situation and making decisions
Strong communication and customer management skills
Dedicated to uncovering opportunities for improvement and initiation of change
Creative in developing solutions
Quality and process-driven in delivery
Excellent time and workload management skills; ability to prioritize
Enthusiastic and positive attitude
Expedia is committed to creating an inclusive work environment with a diverse workforce.All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.