Systems Engineer

Job Reference: CCS/000436
Employer/Agency: Cycle & Carriage Industries Pte Ltd
Location: Alexandra Road
Experience: 6 to 9 years
Salary/Package: On application
Job Sector: Information Technology; Banking ( Role / Products ); Sales
Functional Role: IT & Finance ( Banking ); Sales ( Engineering & IT )
Date Posted:
Closing Date:

The Opportunity

Working with the IT Manager, your main responsibility will be to provide timely IT services, troubleshooting and support assistance to internal customers in the company and sites, covering IT hardware and applications. You will also perform IT Infrastructure Project Implementation, Documentation and Support Services covering infrastructure Solution from System, Network, Storage, Security and Virtualization.

Responsibilities:

- Server, Network and Infrastructure management and maintenance
- Attend to internal customer's requests (incidents, queries, service requests and events)
- Document, track and monitor issues to ensure timely resolution
- Maintain systems documentation, maintenance records and/or replaces hardware/software regarding infrastructure upgrades
- Installation, configurations and troubleshooting of Servers, Computing devices, and IT peripherals
- Ensure swift resolution of faults and incidents covering infrastructure/hardware/network
- Provide daily technical support for Windows Servers (Active Directory, MS -
Exchange), Network (LAN, WAN and, Firewall), Anti-Virus and Backup
- Participate in Disaster Recovery and Business Continuity processes/exercises
- Any other tasks and projects assigned

Requirements:

- Minimum Diploma or Degree in IT/Computing
- At least 5 year of desktop support experience in hardware/software diagnosis and troubleshooting in a medium-large size organization
- Strong knowledge and experience in Wintel Servers, VMWare, Hyper-V, IBM AIX, Citrix, EMC, Exchange and Unix
- Strong working knowledge in Windows Operating Systems, Office 365 and email setup
- Good understanding on Networking technologies, with experience on Firewall, and Managed switches, across multi-site environment
- Ability to multi-task, possess good communication skills, service mindset and has an approachable personality
- Experience in IT Service / System Integrator environment would be an advantage
- Ability to work independent and enjoy being part of a valuable team player

(Only shortlisted candidates will be notified. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage and / or Cycle & Carriage Singapore, for assessing your career application).

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