We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
ABOUT THE ROLE
We are looking for a Regional Operations Manager on Eater Growth, to pursue scaling the UberEATS business across multi-faceted and dynamic markets through Asia-Pacific and India.
This person should think constantly about a single thing; scale. Ultimately they will be responsible for helping drive a unified strategy on Eater acquisition across both Marketing and Operational arms of the Uber business; and should be methodical and well-adapted in their approach. This challenge will be made all the more difficult by demographical, cultural and economic differences between the various markets in APAC/India.
The role involves working closely with City Ops, Product, Legal, HQ/Regional CRM, and Community Operations teams to improve and roll out regional initiatives.
WHAT YOU'LL DO
-Scale, scale, scale. Able to think big picture and develop wide-ranging process that can be editable market to market on our Eater side.
-Analytics. Able to find common patterns and trends in Eater behaviour at both the macro and micro levels; ideally understands both levels of granularity.
-Collaboration. Become a solid conduit between Operations and Marketing - able to work across business lines with ease.
-Execution. Able to roll the sleeves up to get work done. There’s a tonne of real estate to carve out on Eaters, and not many who have yet to try.
WHAT YOU’LL NEED
-Data driven decision making mentality
-Sound business judgment backed by strong analytical thinking and experimentation
-Strong track record of being enthusiastic about taking on problems
-Excellent prioritization skills and ability to juggle many responsibilities at once, adept at weighing importance of quick wins vs. long-term progress
-Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into actionable plans
-Ability to take initiative in a constantly-changing work environment
-SQL knowledge is required-
-Willingness to travel across APAC when required
-Very strong communication and organization skills
-Fluent in English