Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
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Job Description Summary:
The Enterprise Risk & Compliance Manager, is a member of the APAC Enterprise Risk & Compliance Assessment (ERCA) Program & Reporting team, reporting to the Director of APAC ERCS (Enterprise Risk, Compliance & Security). This role will support the implementation and operation of an effective and robust enterprise risk and compliance management framework / program across PayPal APAC regional markets and functions.
Collaborate with ERCS professionals globally to ensure the effective implementation of the ERCA program in APAC
Support the delivery of the various ERCA related reporting including undertaking quality assurance over reports
Establish processes with the Legal and Governance Relations teams to ensure awareness of all regulatory changes
Maintain and deploy ERCS management capability, including the provision of high quality advice, insight and support to the Country Manager, ERCS regional, international and global teams.
Work with the functional Internal Control Partners (ICP) to understand global risks as well as risk themes which may impact APAC
Foster confidence and provide assurance to management that ERCS framework is effectively managed, consistent with the local regulatory requirements
Reinforce roles and responsibilities with respect to embedding ERCS across the 1st and 2nd lines of defense, and provide objective oversight and challenge of strategy, key business decisions & performance, for improved outcomes
Proactively work with 3rd Line (Internal Audit) to understand key issues and maintain oversight on resolution plans across businesses
QUALIFICATIONS & EXPERIENCE REQUIRED:
At least 10 years’ experience in a large organisation including demonstrated leadership in building or rolling global risk and compliance assessment programs and reporting.
Sound knowledge of risk and compliance practices/framework and methodology and exposed to GRC tools and techniques
Broad understanding of payments, credit, banking and / technology / digital processes / industry
Demonstrated ability to build & maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
Ability to communicate complex matters in a simple & clear manner.
Ability to take ownership of outcomes & the ability to work with various teams to confront issues and drive performance.
Ability to use initiative & be proactive in addressing & resolving issues.
Must possess exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines.
Team oriented and collaborative, with exceptional consensus building and relationship management skills. Must have a proven ability to develop and sustain positive relationships across the organization.
Strong critical thinking, organizational and analytical skills with a demonstrated ability to prioritize and manage multiple initiatives and requests simultaneously in a fast-paced environment.
Impeccable written and verbal communications skills in English with the ability to translate, articulate and present highly technical and complex procedural recommendations, regulations, laws and policies to a variety of audiences.
Strong change management skills, adept at working in an environment of shifting priorities, constant technological changes and increasingly stringent regulatory pressures.
Dynamic and commercially driven with an intuitive appreciation for the customer experience.
Experience within a regulated environment.
Facilitation skills, customer service
Secondary language – other Asian languages, Mandarin, Cantonese or Hindi ideal
Data extraction language SQL
Bachelors Degree or Equivalent: Accounting (Required)
Accounting - Accounting Associations, Risk Management - Risk Management Institute
Cantonese, English, Hindi, Mandarin, Tamil
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
Paypal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.