The Senior Supervisor are responsible for the production coordinating, as well as providing effective leadership and supervision for production personnel, and ensure all team members and operational activities are in compliance with cGMP, quality & safety requirements and achieve the operational objectives.
Tasks and Responsibilities:
Complete required training (e.g. cGMP, safety and work instructions, etc.) within the stipulated time period.
Execute tasks strictly following cGMP, Quality, Safety and Work instruction requirements.
Ensure employees follow safety, quality requirement, and all applicable company policies at all times.
Ensure proper housekeeping and maintain cleanliness (6S) of the production area.
Timely report/ escalate any concerns (work-related or personal) to Superiors.
Meet daily production schedule and performance expectation set up by Superiors.
Able to take on additional tasks or responsibilities as assigned by Superiors.
Familiar with the manufacturing process of the area in charge.
Identify potential issues and work with MFG and/ or cross functional teams in implementing proactive measures and to prevent from happening or minimize incidents.
Improvement work (6S practices, safety rules, work instruction revisions, etc.) - Lead project team (at times cross-functional) for improvement and implementation.
Able to lead a team (at times cross-functional) for incident investigation (operational or safety related), and mentor others for good investigation & reporting skills.
Support Manager to meet production target and organization objectives.
Ensure certification rate for the team in charge is consistently met the target range.
Be a role model for SA, Tech and Supervisor.
Provide mentoring and coaching to the whole team of assemblers & new Supervisor(s) by transferring knowledge and developing skills to improve their job performance.
Plan the training activity and coordinate the training schedule.
Involve in and ensure new products / technologies transfer(s) from headquarter.
Provide effective leadership and supervision to a group of team members to meet production KPI & schedules, corporate goals & targets. And able to coordinate for two or more shifts of production activities.
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
Business and Management Expertise
Apply management skills to improve efficiency and accomplish operational objectives within own unit across shifts.
Identify and resolve day-to-day technical and operational problems across shifts.
Interact daily with subordinates and/or functional peer groups. Interaction normally involves exchange or presentation of factual information.
Provide immediate supervision to a unit or group of employees across shifts, assign tasks, check work at frequent intervals, and maintain schedules. A portion of time is normally spent performing individual tasks related to the unit or sub-unit. Generally supervise semi-skilled employees (e.g., assemblers, operators, clerical).
Experience/ Qualifications Expectations:
Secondary School / ‘O’ Level / SPM/ NTC / NiTEC/ Diploma required, Bachelor's degree or equivalent preferred.
3-6 years of Supervisory role preferred.
Experience in GMP controlled manufacturing/production environment preferred.
Excellent communication and interpersonal skills.
Advanced Excel, Microsoft Word & PowerPoint skills.
Lean & Statistical data analysis skills.
Conflict management skills.
Good decision-making skills and Risk Assessment skills.
Good Presentation skills.
Good Supervisory and team management skills (e.g. feedback, motivation, promote team spirit, solve conflicts among subordinates and performance management, etc.).
Able to read and understand English documents (i.e. Work Instructions, Safety Rules, etc.).
Ensure compliance with cGMP, Quality, work safety instructions & practices at all times.
Complete tasks in a safe and efficient manner.
High level of discipline and integrity.
Willing to undertake multiple tasks.
Willing to undergo job rotation/ cross training.
Willing to work in noisy environment with protection provided (PPE).
Willing to work in chemical environment with protection provided (PPE).
Possess a positive attitude and sense of urgency.
Meticulous, keen attention to details and organized.
Candidate (for shift Supervisor only) must be able to work 12 hours rotating shifts (4 monthly rotations from day to night and vice versa).
Able to lead a production team (min 3-5 persons) to meet production KPI / schedules and priorities, and also able to mentor new Supervisors.
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.