Business Systems Analyst, Legal - Equinix

Job Reference: HH100
Employer/Agency: Equinix
Location: Singapore
Experience:
Salary/Package: On application
Job Sector: General Management & Consulting
Date Posted:
Closing Date:

Business Systems Analyst, Legal
This is an opportunity to work with enterprise applications supporting the Legal & Sales business functions. Systems include SFDC, Apttus, ONIT, OPENTEXT. You will be responsible for implementing& extending features in SFDC, Apttus, ONIT, OPENTEXT systems touching the enterprise sales process, procurement, workflow design and coordination of automation, enterprise subscription, and integrations to other enterprise applications. You’ll work closely with our team of analysts, developers, QA, in North America, Singapore in designing, deploying, operating and supporting leading edge enterprise sales experiences.
Projects/Systems:
Corporate Legal systems
Sales Contracting systems
Collaboration & eBilling Systems
Vendor Contracting System
Responsibilities
Partners with relevant functional teams and support project teams as they define their global IT requirements and analyze appropriate solutions, helping to manage projects from inception to completion.
Business Requirements Analysis
Participates in requirements gathering by documenting requirements, process models and functional designs
Process Modeling and Design
Participates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologies
Stakeholder Management
Participates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomes
Solution Design
Participates in solution design and documentation, in collaboration with project and business teams
Documentation
Documents project deliverables in collaboration with BSAs, technical teams and business users
Functional Design
Develops functional designs for enhancements
Applies business and technology skills to deliver designs in line with business expectations
Testing & Test Design
Understands the business problem and technical design, and develops test cases in alignment
Collaborates with senior BSAs and technical team to develop test cases
Project Management
Manages end-to-end delivery of enhancements
Plans the delivery cycle in line with release goals
System Configurations
Designs optimal systems configurations for enhancements
Day to Day Support (Production Support)
Triages and troubleshoots first level tickets
Provides training and guidance for recurring training issues
Compiles operational support reporting
Training and Change Management
Provides support in creating and maintaining materials for SME training
Vendor Management
Assists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc.
Vendor & Application Technology Evaluation
Conducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cycles
Assists in building RFP documentation and selection criteria tools
Other
Business Requirements Analysis
Participates in requirements gathering by documenting requirements, process models and functional designs Process Modeling and Design
Participates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologies Stakeholder Management
Participates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomes Solution Design
Participates in solution design and documentation, in collaboration with project and business teams Documentation
Documents project deliverables in collaboration with BSAs, technical teams and business users Functional Design
Develops functional designs for enhancements
Applies business and technology skills to deliver designs in line with business expectations Architecture · N/A Testing & Test Design
Understands the business problem and technical design, and develops test cases in alignment
Collaborates with senior BSAs and technical team to develop test cases Project Management
Manages end-to-end delivery of enhancements
Plans the delivery cycle in line with release goals System Configurations
Designs optimal systems configurations for enhancements Day to Day Support (Production Support)
Triages and troubleshoots first level tickets
Provides training and guidance for recurring training issues
Compiles operational support reporting Training and Change Management
Provides support in creating and maintaining materials for SME training Vendor Management · Assists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc. Vendor & Application Technology Evaluation
Conducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cycles
Assists in building RFP documentation and selection criteria tools
Qualifications
3+ years’ experience in system analyst role,
Bachelor's in Information Systems, Business or related field, computer science/information technology;
Project experience in implementing systems, managing databases, systems integration

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