Assistant Manager (MIS)

Job Reference: SAL
Employer/Agency: Singapore Academy of Law
Location: Singapore - City Hall
Experience: 3 to 6 years
Salary/Package: $3000+
Job Sector: Information Technology
Functional Role: Software ( Application & Database ); System Admin & IT Support
Date Posted:
Closing Date:


The incumbent will be primarily responsible for the following duties related to enterprise systems and applications:
• Provide administration, maintenance and service desk support of new and
existing corporate-wide enterprise systems and applications
• Deliver assistance on application enhancements, troubleshooting, and
• Conduct application testing, build test scripts and support client application
• Ensure corporate systems and applications are fully operational and any loss
of service is restored in a timely and efficient manner
• Provide user training and necessary assistance on the use of corporate
systems and applications, e.g. CRM, SharePoint
• Ensure that solution and application support documentation is maintained to
the highest quality and accuracy
• Contribute to and maintain a knowledge base of previous support issues
• Manage/assist in ad hoc IT application projects
• Generate and analyse monthly reports, statistics and provide assistance on
ad-hoc report requests
• Contribute ideas for improvements and make recommendations during
discussions and to business users when required


• Degree/Diploma in Computer Studies or equivalent
• At least 5 years of working experience in software development
• Intermediate working knowledge on CMS, CRM, SQL Databases, SharePoint
and Accounting Systems
• Ability to understand the logic flow of programming through reading C#, PHP,
or SQL content
• Familiarity with DotNetNuke CMS (DNN) and mobile development is a plus
• Comfortable working directly with end users
• Ability to create organized and informative reports, as well as
comprehensive, accurate documentation
• Able to work independently and as part of a team
• Strong analytical and problem solving skills
• Positive attitude in learning and acquiring new knowledge
• 1-year contract (subject to renewal)

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