This is a great opportunity for candidates with a strong education delivery and technical background to work in a rapidly growing, fast paced environment. The Adobe Systems Digital Learning Services Education team assists clients and partners in learning how to best utilize our products and build skill sets and experience over time. We strive to provide a growing level of learning opportunities. Execution with a high degree of quality, client satisfaction and ease of doing business with is of highest importance.
Adobe needs talented people who can effectively disseminate the necessary knowledge of Adobe Analytics and its solutions to our customers so that they can be successful with their deployment and adoption of the tool. Adobe Analytics provides a superior product, executive vision, and strategy. We dial in the needs of today’s marketing analysts and data scientists, while staying ahead of the curve on future analytics trends. It’s the industry-leading solution for applying real-time analytics and detailed segmentation across all marketing channels.
Create and maintain our technical training environment. You will be responsible for maintaining our training accounts for all technical delivery. System Administration of our different applications as well as support in Development and implementation of the new features as released.
Prepare for (including any needed classroom setup and collecting any internal relevant knowledge from colleagues on the students to be in a class) and provide world-class educational classes and programs to clients, partners and colleagues using variety of modalities including but not limited to ILT and VILT in private, public and remote locations.
Proactively manage efforts to stay current on Adobe's latest product releases and courseware leveraging internally and externally available learning opportunities as applicable as well as self-study.
Demonstrate an efficient, effective and timely approach to learning new courseware (which should include direct field exposure) in support of continuous expansion of the list of Adobe Systems courses the Instructor can deliver.
Based on the students in a given course, strike an effective balance among having flexibility in how the agenda is covered, injecting examples from personal experience into the course material and still adhering to and delivering the required level of material.
Effectively manage the classroom environment, addressing any issues that might come up real time and ensuring the class stays on track with the intended agenda.
Follow through on any questions asked during a class that you cannot fully answer yourself by working with colleagues internally to find the answer and provide the answer to the student (best case - before the class is completed, worst case - as soon after the class has completed as possible).
Consistently receive high average scores on student evaluations.
Promote and represent Adobe Systems and Adobe Systems educational offerings through your performance, appearance and communication with the students, and identify and pass on any leads for additional education needs or other needs for students in classes.
Collaborate with Curriculum Development to identify and provide input for new learning programs and ensure existing programs represent the most current learning and effective form of delivery including best use of technology and delivery approach.
Review courseware materials developed by Curriculum Development and provide feedback.
Participate in discovery and educational scoping meetings with clients, partners and colleagues to support defining the best education approach and course to deliver
Collaborate in a team environment.
Maintain a 100% client centric and client satisfaction focused attitude and disposition.
Improve and hone problem solving skills.
Manage your training engagements from scoping to travel to expense reports
Identify sales opportunities during engagements and forward to sales team
Onsite travel to customer sites will be needed (50-75%)
Proficient in and comfortable with business-use of Korean and English
A Bachelor’s degree plus at least 3 years combined experience as an implementation engineer or developer along with software trainer experience.
Experience in implementation and development for Web Analytics solutions preferred.
Ability to create credibility quickly in a classroom setting.
Ability to break down complex concepts into manageable topics.
Articulate technical concepts, how they map to product features, and how the features can solve client business problems to both technical and non-technical audiences.
Delivery utilizing a standardized learning methodology consistently.
Proficient in the MS Office Suite - Word, PowerPoint and Excel.
Administration skills in Windows, Linux/Unix as well as Shell scripting, Web Servers (Apache, IIS, etc.) and Java Application Servers (Tomcat, Websphere, etc.)
Knowledge in HTML, XML, Java, JSP, HTTP protocol, JSON, CSS, JS, JSTL (tag libraries).
Knowledge in at least one of the current SQL dialects
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.