Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?
If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 50 countries and more than 30 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.
You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.
Want to be part of our team?
The Alliance Director is one of the most senior alliance management jobs for Dimension Data.
The primary objective of the Alliance Director is to use expert knowledge of the business and deep experience in sales and alliance and partner management to contribute to the formulation of the Regional organisational strategy. They contribute to the executive management of the organisation and ensure a continuous basis that the alliance management organisation flexibly reacts and is aligned to current business drivers, organisational initiatives and Regional programmes.
What you'll be doing
They work with Alliance Directors to translate organisational strategy and strategic objectives into a Regional and co-ordinated alliance management strategy. He/she is a key role-player and uses a deep understanding of Dimension Data solutions and of technology trends to evaluate alliance and partner management strategies and ensures their translation into detailed operational plans. They explore existing alliances to discover perspectives, information and opportunities which later are included into these alliance and partner management strategies. Alliance Directors define a complete strategy for managing the alliance and partnership, ensuring execution of projects in co-operation with marketing needs.
Evaluate and assess alliances/partners
The Alliance Director uses a deep understanding of Dimension Data solutions and of technology trends to evaluate and define key alliances and partnerships. They advise on the risks that are common to the types of alliances that exist and advise on mitigating strategies. They ensure the evaluation and assessment of the impact of and the overall success of the alliance and in so doing are able to ensure the proactive management of risk situations. These individuals assist with ensuring that alliances and preferred partner programs meet the requirements of regional clients and provide regional multi-vendor solutions. They ensure that due diligence negotiations of terms are conducted and an introduction to operations and ensure that partner contracts are signed to enable activation of the partner relationship, including the conclusion of service level agreements. These individuals use their discretion and creativity to openly challenge the status quo of models ensuring the creation of new and innovate ways of exploring market opportunities.
Ensure supporting resources
The Alliance Director advises on the supporting resources and systems such as reports, processes, training and/or documents and ensures that they are used to create the greatest value for the alliance. They ensure the consistent use of these supporting resources to enable successful alliances for Dimension Data.
The Alliance Director is an expert at establishing and maintaining strategic relationships with internal stakeholders, vendors and clients. These individuals build multi-level relationships with its partners, including those in executive and senior positions. They use their knowledge of partner propositions, their markets, the business challenges and customer opportunities to build, develop and leverage their alliances. These individuals ensure that the relationships with their partners are well managed and mutually beneficial, creating alliance retention and adding immense long-term value to the business. They ensure that preferred partners adhere to strict service level agreements and adopt the Dimension Data processes and methods and deliver to high standards of service. They challenge models used by partners to ensure the exploitation of emerging opportunities and provide advice on standard and customised service fees, revenue sharing and communication plans. They work closely with partners to pursue a market opportunity outside the standard partnership model used by the partner.
They act as people managers for a group of senior Alliance Managers. They partner with the organisation to attract the right talent and ensure their team is staffed according to requirements. They ensure employees reporting to them are engaged and understand their career opportunities, by taking responsibility for the development and training of their direct reports. They ensure that their team is rewarded and remunerated according to their performance.
To enable the alliance management team to achieve their objectives, the Alliance Director acts as mentor/coach for the senior alliance management team members. They do this by customising their approach, planning for their coaching interactions and communicating expectations. They generally act as an advisor that assists the business development team to set and keep priority activities.
Alliance Directors are very assertive in their approach, creative in their business modelling and demonstrate excellent persuasion and influence ability. They use their expert negotiation skills and deep knowledge of the business and solutions to ensure new business development. They possess excellent communication skills (both verbally and written) and employ these skills to interact with a variety of stakeholders. They maintain integrity, display reliability and recognise their direct reports, whilst building a cohesive team. This individual is a charismatic leader that inspires the alliance management organisation to achieve the set performance targets.
Required Work Experience:
At least 15 years’ work experience,
At least 12 years’ alliance management experience
What would make you a good fit for this role?
- strong consulting background
Join our growing global team and accelerate your career with Dimension Data. Apply today.
Diversity in Dimension Data
Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.