Securities Services Operations Singapore Custody Service Lead-17047667 - Citi

Job Reference: HH100
Employer/Agency: Citi
Location: Singapore
Salary/Package: On application
Job Sector: General Management & Consulting
Date Posted:
Closing Date:

Lead and Implement strategic initiatives for Global and Direct Custody Service in Singapore, define success criteria in partnership with senior stakeholders, and implement measurement processes to track progress and impact
Develop and maintain relationships with Singapore clients
Assist the Singapore Custody Service Head in the daily operations and management of Singapore service and Global Custody Operations organization, and act as a point of escalation for issues
Expected to manage projects or work streams as required
Manage service providers of Global and Direct Custody Operations, including performing regular service reviews and ensuring compliance with MAS outsourcing guidelines
Participate in customer RFP’s and associated sales initiatives
Deliver appropriate service models to meet current and future client needs, driving positive client experience
Deliver to tight deadlines across multiple geographies and functional teams
Maintain a culture and environment where processes and controls are continually monitored and potential risks are escalated on a timely basis
Leverage the regional and global organization through engaging stakeholders within Operations, Technology, Business, Compliance, Legal and Regional Management
Create a strong organizational culture by focusing on VOE feedback, implementation of Operations Excellence, career development, mobility and Innovation
Facilitate strong communication across various channels

BS/BA Degree or equivalent in relevant subject preferred (e.g. Finance, Accounting, Mathematics, Management)
10+ years of experience in a global financial institution, preferably Custody
Deep product knowledge of Custody, with in-depth insight into how Operations and Technology functions within the product set
Experience leading a service organization
Possesses strong communication skills and proven success interacting with senior management both in the business, and corporate functions
Must possess strong relationship skills
Demonstrated experience in working with diverse teams across a regional footprint
Self-reliant, good problem solver, results oriented
Ability to deliver to a high standard under extreme time pressure

Primary Location: APAC-SGP-Singapore-Singapore
Job Category: Operations
Schedule: Full-time
Education Level: Bachelor's Degree
Shift: Day Job
Employee Status: Regular
Travel: No
Office Location / Address: 3 Changi Business Park, Singapore 486026

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