Project And Campaign Manager (UNICA)

Job Reference: SG
Employer/Agency: Singtel
Location: Singapore
Experience: 3 to 6 years
Salary/Package: On application
Job Sector: Accounting & Finance; Information Technology
Functional Role: Business Administration & Commerce; Telecommunications
Date Posted:
Closing Date:

Responsibilities:
• Oversee all stages of the Project Management Life Cycle of the department.
• To strategize, plan and coordinate the entire project life cycle.
• To define and ingest the best practice for knowledge based marketing and strategies for the Consumer Business and identify and implement new enabling technologies.
• To champion the automation and integration of campaign processes with the Online Portals, Apps and CRM platforms (Omni-channels integration)
• To drive Mobile and Internet advertising initiatives and integration with the Product House, Advertising Sales and Marketing teams
• To manage the Project Management Life Cycle of projects eg. CMDM, EDM Solution & Location Based SMS, Real Time Offer and ensure deliveries within the current FY
• To plan the E2E process for the Campaign Management eco-system with IT for the current and also the upcoming Billing & Customer Care (BCC and Digital Spring) system transformation.
• To automate and review all campaign’s performances with proper reporting and tracking and provide/suggest next action items
• Ensure Next Product To Buy recommendation are managed and delivered within proper business rules enforcements thru the Real Time Offer engine in the Marketing Automation system
• Conduct user requirements' gathering and analysis with stakeholders, IT and leaders
• Manage various parties such as stakeholders, subject matter experts, IT & business users in achieving project deliverables.
• To drive continuous improvements for existing processes, automation and self-help enablement for both internal and external customers.

Desired Skills and Experience
• A good university Degree in Computer Science / Business management / Business IT; good to have PMP qualifications/Google Analytics/IBM UNICA
• Minimum 3 years experiences in the field of Data mining & analysis with Marketing campaigns hands-on. . Preferably completed at least 2 full life cycle of project implementation & roll-outs; good to have Telecom/Infocomm industry experiences will be an added advantage as well as MDM project experience
• SQL scripting, IBM Unica, Cognos 10, Oracle Client/Toad, Putty
• Strong organizational skill & conscientious personality.
• Meticulous, proactive and dynamic with ability to work independently.
• Effective communication and people engagement skills
• Proficient in Microsoft Word, Excel, Power Point & Visio

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